FAQ

Production

The current production time is 3-6 business days. This does not include shipping time.

Shipping

Currently, we only ship to a USA address. No international shipping.

After your order is completed at the printers your package is sent out to you to be shipped and you'll be able to track your package.

*NotePlease make sure your mailing address is correct at checkout. Your apartment or suite number must be added to receive your package!

What's your return/exchange/refund policy?

Our return/exchange/refund policy is a standard industry policy. Due to the nature of personalized, handmade, custom-made items, all sales are final.

However, if you do receive an item that's damaged please send us an email immediately with a clear photo of the issue. We just need the photo so the production team can see their mistake and we'll be more than happy to replace the item for you.

We want you to be happy with your purchase so please don't hesitate to contact us with any issue or to just to let us know you love your purchase!

Thank you for shopping with us. Let us know if you have any questions. 

Thank you,

DesertCat shop